Frequently Asked Questions

Here, you'll find a list of answers to some of our most frequently asked questions.

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54 articles in this collection
Written by Seth Bridges, Jacob Wuest, and Denna Bettini
About Data

Instagram Story Data Limitations

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Written by Jacob Wuest
Updated over a week ago

Where can I find reach and impression data?

And, how can I (not) aggregate this data?
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Written by Jacob Wuest
Updated over a week ago

What does "Not Enough History" or "Missing Channel Data" Mean?

This article walks through why you're seeing "Data Not Available" or “Missing Channel Data” in a chart.
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Written by Seth Bridges
Updated over a week ago

Why can't I see historical audience data?

Where is my past audience data?
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Written by Jacob Wuest
Updated over a week ago

Is LinkedIn included in a Cross-Channel view?

LinkedIn is only available as private-data channel within Rival IQ.
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Written by Jacob Wuest
Updated over a week ago

How much Twitter Analytics data can we see in Rival IQ?

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Written by Seth Bridges
Updated over a week ago

How much Instagram Insights data can we see in Rival IQ?

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Written by Seth Bridges
Updated over a week ago

Why aren't all my Instagram posts showing up?

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Written by Seth Bridges
Updated over a week ago

Why aren't my Instagram Stories showing up in Rival IQ?

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Written by Seth Bridges
Updated over a week ago

Why is Instagram engagement total different in Rival IQ?

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Written by Seth Bridges
Updated over a week ago

Does Rival IQ have Instagram Reels data?

Instagram Reels are not presently available in Rival IQ.
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Written by Jacob Wuest
Updated over a week ago

Frequently Asked Instagram Insights Questions

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Written by Seth Bridges
Updated over a week ago

What is an Instagram Business Profile?

Details on Instagram Business Profiles including benefits and how to switch your account.
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Written by Seth Bridges
Updated over a week ago

Can I analyze Instagram Creator Accounts in Rival IQ?

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Written by Seth Bridges
Updated over a week ago

Instagram Insights Definitions

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Written by Seth Bridges
Updated over a week ago

Can I search for mentions in Instagram Social Posts?

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Written by Seth Bridges
Updated over a week ago

Where can I find Facebook Stories Data?

Facebook Stories in Rival IQ
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Written by Jacob Wuest
Updated over a week ago

How can I add a Facebook Group to my landscape?

Facebook Groups metrics are not available in Rival IQ presently.
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Written by Jacob Wuest
Updated over a week ago

What is included in engagement metrics?

Engagement totals, engagement rates, and types of engagement in Rival IQ
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Written by Jacob Wuest
Updated over a week ago

What's a Breakout Post?

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Written by Seth Bridges
Updated over a week ago

How do I show and hide information in stacked bar charts?

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Written by Seth Bridges
Updated over a week ago