Question
How do I cancel my monthly Rival IQ subscription?
Answer
There is no minimum commitment or term for monthly Rival IQ plans. If you're unhappy with the tool, you can cancel at any time.
We think you'll be satisfied with our product, but if you aren't, we'll refund 100% of your current month's subscription fee. As part of this process, we will request your input on how we can improve Rival IQ.
To cancel your subscription:
1. Click Account at the bottom of the left navigation bar and select Subscription or go to Subscription.
2. Scroll down to Billing Settings and click Cancel Your Subscription.
3. Follow the steps to submit your cancellation request.
📝 NOTE: This applies only to monthly subscriptions. If you have an annual subscription, email your cancellation request to inquire@rivaliq.com.