Skip to main content
All CollectionsFrequently Asked QuestionsAbout Data
Why is Instagram Insights reporting MORE engagements than the Instagram app?
Why is Instagram Insights reporting MORE engagements than the Instagram app?
N
Written by Nate Barrett
Updated this week

Question

Why is Instagram Insights reporting MORE engagements than the Instagram app?

Answer

The number you see in Rival IQ comes directly from Facebook's API and does not include un-likes, un-saves and deleted comments counts. However, the number you see in the Instagram app does.

If you see a higher count in Rival IQ's Instagram Insights, this means people un-liked, un-saved, or deleted comments from your post.

Did this answer your question?