Rival IQ, a Quid Company

Can I see Facebook Page followers in Rival IQ?

Can I view performance data for Instagram Stories in Rival IQ?

Newly available Video Views allows you to see how many views your competitors' Facebook Video posts received.

Does Rival IQ collect view metrics for Facebook videos?

And, how can I (not) aggregate this data?

Where can I find impression and reach data?

Find out why Rival IQ displays "Data Not Available" or -- in a chart and how to resolve the issue.

Why does Rival IQ display "Data Not Available" or "--"?

Where is my past audience data? Why is it different in the private and public data sections of Rival IQ?

Why can't I see historical audience data?

Depending on what format of export you do, the export will contain different amounts of post content.

What are the limits for exporting posts from Rival IQ?

LinkedIn is only available as private-data channel within Rival IQ. We are not able to show LinkedIn metrics for competitors.

Is LinkedIn included in a Cross-Channel view?

How much Twitter Analytics data can we see in Rival IQ?

How much Instagram Insights data can we see in Rival IQ?

Why aren't all my Instagram posts showing up?

Why aren't my Instagram Stories showing up in Rival IQ?

Why is the Instagram engagement total different in Rival IQ?

Instagram Reels data is in Rival IQ. Facebook Reels are not available.

Does Rival IQ have Facebook or Instagram Reels data?

Details on Instagram Business Profiles including benefits and how to switch your account.

What is an Instagram Business Profile?

Can I search for mentions in Instagram Social Posts?

Where can I find Facebook Stories Data?

Facebook Groups metrics are not available in Rival IQ presently.

How can I add a Facebook Group to my landscape?

Engagement totals, engagement rates, and types of engagement in Rival IQ

What is included in engagement metrics?

What's a Breakout Post?

How do I show and hide information in stacked bar charts?

LinkedIn Super Admins are the only admin type with the ability to see Video Views and other video related metrics.

Why can't I see Video Views in LinkedIn?

YouTube subscriber counts may be slightly different than what is displayed in the native application.

Why YouTube Subscriber Counts are Rounded

What counts as video views? Why are video views metrics different? What are plays? Are Facebook and Instagram Reels video views included?

Understanding Video Views

Find out why Rival IQ displays "Missing Channel Data" and how to resolve it.

What does "Missing Channel Data" mean?

Find out why Rival IQ displays warning triangles.

Why does Rival IQ display a warning triangle?

Can I see competitive Instagram Insights?

Why is Instagram Insights reporting MORE engagements than the Instagram app?

Why is Instagram Insights reporting FEWER engagements than the Instagram app?

Why do Instagram Insights and Social Post numbers not match up?

Denna Bettini

Stephanie

Matt Gerrish

About Data

Rival IQ Home

Free Trial

Your Account

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.