Rival IQ, a Quid Company

Hi friend. We're glad you're here and want to make sure you know all the ways we can help with your marketing data.

Welcome to Rival IQ

Cat Martinez

Stephanie

In this guide, customers who are new to using Rival IQ will learn about account setup, basic navigation, metric definitions, and more.

A Guide to Getting Started With Rival IQ

Learn how to build a landscape, a collection of companies you track as a group for competitive or comparative analysis.

Building Landscapes

Learn how to connect to private accounts to track Facebook Ads, Instagram Insights, and LinkedIn Insights.

Connecting to Private Accounts

Every person on your team can have their own account with personal preferences on alerts and scheduled exports.

Inviting Team Members To Your Account

Learn how to disable some or all email alerts for a landscape.

Customizing Email Alerts

Learn how to customize the logo for PPT reports in a landscape.

Customizing the Logo for PPT Reports

Chapter 1: Set Up Your Account

Learn about controls used throughout Rival IQ for setting date ranges, filtering companies, exporting data, and more.

Navigating in Rival IQ

Manage Company Set filters to focus your view to a subset of companies. Manage the channels that are visible in cross-channel reporting.

Organizing and Optimizing Your Landscape Setup

Learn how to check to see how much data is in your account, where it comes from, and how fresh it is.

Understanding Data in Your Account

Get an introduction to Engagement Rates, which help you measure how much an audience interacts with brand content.

Understanding Engagement Rates

Learn how to automate the export and delivery of any report in Rival IQ.

Exporting and Scheduling Reports

A comprehensive glossary of terms you'll encounter in Rival IQ.

Rival IQ Terms and Definitions

Below is a comprehensive list of all the metrics and their definitions within our tool, sorted by platform.

Glossary of Metrics

Chapter 2: Rival IQ Basics

Learn how to measure your success against your competitors on social using Rival IQ.

Benchmarking Social Performance

Social Posts is a powerful tool for analyzing social content. Learn to find top content, high-engagement days/hours, hashtags, more.

Analyzing Your Performance Using Social Posts

In Social Posts, get a clearer view of your competitors' performance and hashtags by using keyword search and boosted post detection.

Analyzing Your Competitors Using Social Posts

Use social search on Twitter and Instagram to find influencers, hashtags, and content with ease.

Finding Relevant Influencers and Hashtags with Discover

Chapter 3: Level Up Your Strategy

Rival IQ Home

Free Trial

Your Account

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.