About Alerts
An alert is a notification that Rival IQ sends you for each landscape that you own or are subscribed to in two ways:
By email
In your Alerts feed, accessible by clicking Alerts in the left navigation bar
How Alerts and Reports Differ
Alerts are similar to reports, which are also delivered to you via email. However:
Alerts are enabled and disabled via check boxes under Landscape > Landscape Settings. By default, all alerts are enabled for a landscape. The next section provides steps for disabling some or all email alerts.
Reports are manually exported or scheduled under Reports. You can unsubscribe from reports if you no longer want to remove them.
Disabling/Customizing Alert Emails for a Landscape
Follow the instructions below to disable certain alert emails to receive only the ones that are important to you. You can disable alerts for a landscape to stop receiving emails for them; however, they will continue to appear in your in-app feed under Alerts on the left navigation bar.
To disable/customize alert emails:
1. Open a landscape.
2. Click Landscape > Landscape Settings.
3. Click the Alerts tab.
4. Deselect the alerts you do not want to receive through email.
5. To customize email alerts:
To edit the day of week and time of day for Weekly Update Emails, clicking Edit Schedule. You cannot modify the delivery schedule for other email alerts.
To add recipients to email alerts, specify them under Email Recipients.
Disabling All Alert Emails for All Landscapes
❗ IMPORTANT: The instructions below disable alert emails for all landscapes but do not affect report emails. To stop receiving report emails, you must unsubscribe.
To disable all alert emails for all landscapes
1. Open a landscape.
2. Click Landscape > Landscape Settings.
3. Click the Alerts tab.
4. Scroll down to Clear Alerts For All Landscapes and click the "here" link:
5. To suppress email alerts for landscapes created in the future, deselect Automatically Receive Alerts from Future Landscapes.
6. Click Disable Email Alerts for All Landscapes.
What's Next
For information about about controls used throughout Rival IQ for setting date ranges, filtering companies, exporting data, and more, see Navigating in Rival IQ.