This article lists typical terms and definitions you will find in the Rival IQ app. 

If you have any questions or if we're missing something that ought to be listed here, please contact our team by using the chat bubble on the bottom right or emailing support@rivaliq.com.
 

Activity
Activity is the term we use to describe the quantity of posts a company makes on one or more channels.

Audience
Audience is the term we use to describe the followers a company has on different channels. On the Landscape Comparison page we sum those follower groups and give you a frame of reference on your top channel and comparison to your landscape.

Breakout Post
A breakout post is a post that performs highly above average for a landscape. For more information, see What's a Breakout Post?

Company
A company is a unique URL in Rival IQ. Usually this is the company's website. If the company doesn't have a website, use the company's Twitter page (e.g. http://twitter.com/pepsi), their YouTube page (e.g. https://www.youtube.com/user/Pepsi/Pepsi), or their Instagram page (e.g. https://instagram.com/pepsi/). If a company has a subdomain, e.g. blog.somecompany.com, you could use this as well to create your company. See more articles about companies here.
 
If the same company appears in multiple landscapes in your account, it is counted only once against your company limits.

Company Filters
Company filters are labels that you can apply to a company to help you segment which companies you include in an analysis. Filters can be any word or phrase, and you can apply one or more filters to a company. Learn more about customizing filters here.

Cross-Channel Metrics

  • Audience: The total number of followers across all tracked social channels.
  • Posts: The total number of posts across all tracked social channels.
  • Posts / Day: The average number of posts per day across all of this company's tracked social channels during the selected time period.
  • Engagement Rate / Post: The average number of interactions per post, per follower, on all posts published during the selected time period, across all social channels, expressed as a percentage. This value is weighted by the relative audience sizes for each company.
  • Amplification: The amplification engagement across tracked social channels including Retweets, Facebook Post Shares, and Pinterest Saves.
  • Applause: The applause engagement across all tracked social channels including Twitter Likes, Facebook Reactions, Instagram Likes, YouTube Likes, and Pinterest Likes.
  • Conversation: The conversation engagement across tracked social channels including post comments on Facebook, Instagram, Twitter (replies), YouTube, and Pinterest.

Date Range
Date range is the current number of days Rival IQ uses to show you information about a company or landscape. This can be either a fixed number of days (March 2 to March 7), a relative number of days (the last 7 days), or a custom date span.
 
The maximum date range currently allowed is two years. Companies in Rival IQ may not have this much data available for all metrics - we start tracking them when they are added to the system. If you'd like more data than you see in your account, we also offer an extended data history pull.

Engagement Total and Engagement Rate
Engagement is the term we use to indicate actions that social media users take in response to posts from a social media handle.

  • Engagement Total in Rival IQ is the the total number of "engagement actions" across all tracked social channels.
  • Engagement Rate is the number of engagement actions divided by 100 followers - this normalizes the activity between larger and smaller accounts.
  • Engagement Total is the total number of engagement actions for a company in a channel or across channels.

For more information, see Understanding Engagement Rates.
 
Domain Authority

Domain authority is a proprietary metric maintained by Moz that predicts how well a domain will perform in search results. Learn more about this here.
 
Facebook Statistics
 Here are the Facebook statistics we track:

  • Post engagement rate is the total number of interactions (likes, comments, and shares), per hundred page likes, of posts on this company's Facebook page during this time period.
  • Average posts/day is the average number of posts on this company's Facebook page per day during this time period.
  • Average engagement rate/post is the average number of interactions (likes, comments, and shares), per hundred page Likes, of posts on this company's Facebook page during this time period.
  • Average engagement total per post is the average number of interactions (likes, comments, and shares) of posts on this company's Facebook page during this time period.
  • Post engagement total is the total number of interactions (likes, comments, and shares) of posts on this company's Facebook page during this time period.

Instagram Statistics
 Here are the Instagram statistics we track:

  • Average posts/day is the average total number of posts on this company's Instagram per day during this time period.
  • Post engagement rate, by day is the total number of likes and comments, per hundred followers, of posts on this company's Instagram during this time period.
  • Average engagement rate/post is the average number of interactions (likes and comments), per hundred followers, of posts on this company's Instagram during this time period.
  • Post engagement total is the total number of likes and comments of posts on this company's Instagram during this time period.
  • Average engagement total/post is the average number of interactions (likes and comments) of posts on this company's Instagram during this time period.

Landscape
A landscape is a collection of companies to track for a comparative or competitive analysis campaign. You also set a highlight or focus company - "my company" - and a set of filters to segment companies in the Landscape. Use either multiple Landscapes or company filters to organize the companies in your Rival IQ account. See how to edit your landscape here.

Meta Description
A meta description is a brief description of your web site that search engines use to create preview content. Learn more about this here.
 
Notable Activity Alert
An email sent to subscribers of a landscape summarizing Breakout Posts and where your competitors have made big moves in positioning or metrics. You may receive this email up to once a day.
 
SEM/SEO Definitions
Find out more about SEO/SEM definitions here.

Social Rankings
Social Rankings are the place where you see a summary of key social metrics, benchmarked against your competitors.

Social Summary
An email sent to subscribers of a landscape summarizing a week's worth of activity in that landscape. You will receive this email once a week.
 
Twitter Statistics
Here are the Twitter statistics we track:

  • Tweet engagement rate is the number of interactions (retweets and favorites), per hundred followers, of this company's own tweets during this time period.
  • Average engagement rate/Tweet is the average number of interactions (retweets and favorites), per hundred followers, of this company's tweets during this time period.
  • Average Tweets/day is the average number of tweets by this company per day during this time period.
  • Tweet engagement total is the total number of interactions (retweets and favorites) of this company's own tweets during this time period.
  • Average engagement total/Tweet is the average number of interactions (retweets and favorites) of this company's tweets during this time period.

YouTube Statistics
 Here are the YouTube statistics we track:

  • Average posts/day is the average total number of posts on this company's YouTube channel per day during this time period.
  • Post engagement rate, by day is the total number of likes, dislikes, and comments, per hundred likes, of videos on this company's YouTube channel during this time period.
  • Average engagement rate/post is the average number of interactions (likes, dislikes, and comments), per hundred Likes, of videos on this company's YouTube channel during this time period.
  • Post engagement total is the total number of likes, dislikes, and comments of videos on this company's YouTube channel during this time period.
  • Average engagement total/post is the average number of interactions (likes, dislikes, and comments) of videos on this company's YouTube channel during this time period.
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