Frequently Asked Questions

Can I import post tags from other apps?

Most applications don't share Post Tags you've created, so Rival IQ doesn't have access to external tags. You can tag posts once it's in Rival IQ. You can also use Auto-Tag Rules to simplify this process.


How do you edit a post tag name?

To edit a post tag name, navigate to the Post Tag Manager, which is located under Landscape in the left navigation menu.

On the left side, hover of the tag name and click the edit icon.

How do you delete a post tag?

To delete a post tag, navigate to the Post Tag Manager, which is located under Landscape in the left navigation menu.

On the left side, hover of the tag name and click the delete icon.

Deleting the post tag will remove it from all tagged posts.

How do you edit an Auto-Tag Rule?

Edit an Auto-Tag Rule by hovering over the lightening bolt icon next to the Post Tag.

Or click the edit icon next to the Rule, in the Manage Auto-Tags modal.

Editing an Auto-Tag Rule will remove all tags the Rule had previously applied, so that it can use the new query to apply tags. 

How do you delete an Auto-Tag Rule?

Remove an Auto-Tag Rule by clicking on the delete icon next to the Rule, in the Auto-Tag Rules modal. Removed an Auto-Tag Rule will remove all tags applied by the Rule, but the tag will remain visible. Any posts manually added to the tag will remain tagged.

What do those checkboxes mean?

In the screenshot below, I've selected a handful of posts and want to apply the new Has Face tag to them. The "mixed state" checkbox for Anti-Wrinkle, Eye Cream, and Mask means that the tag is on some but not all selected posts. The tag Not Regram applies to all of the posts I selected. I've selected Has Face, so clicking apply will add that tag to my currently selected posts.

Can I tag private posts? How do I analyze reach and impressions on tagged posts?

As of April 28, 2020 you can tag private posts and analyze post tags with private metrics! Read how here.

Can I tag Instagram Stories?

Post Tagging is currently not available on Instagram Stories.


TIPS

TIP #1 - The Post Tags filter is also available under the Social Posts and Posted URLs tables.

Using the filter to only the Post Tag "Mask", I can analyze only posts in this tag in more detail. For example, what hashtags do these posts have in common?

TIP #2 - To exclude or include Post Tags shown on posts, use the Show/Hide toggle

TIP #3 - A great question to analyze with Post Tagging is, "is it better if I post about X or not?".

In this example, I'll compare whether regramming helps engagement by comparing posts that use #regram vs posts that don't.

First, I'll create a Keyword-Based Auto-Tag for #regram OR regram:

Then, search for posts without #regram and tag them.

Next, exit the Post Tag Manager to analyze these two tags. I can use the Post Tags dropdown to filter my view to just the two tags I'm comparing.

And here's my analysis, which shows me that the 6 posts with #regram did 4.12 times better than the posts without the hashtag.

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