Question
Can I edit a company name or correct/customize a handle?
Answer
After you add a company to a landscape, you can edit the company's name or add, remove, or customize social handles.
To customize company social handles:
1. Navigate to Landscape > Companies from the left navigation bar or go to Companies.
2. Do one of the following:
To update a company name, click the pencil icon.
To modify or remove a handle, hover over the checkmark and click Edit Handle.
To fill in an empty handle, hover over the empty circle and click Add It Now.
After you update a handle, Rival IQ gathers the latest social activity data for the handle. Note that some metrics only accumulate after a company is added to Rival IQ. This means that recently added companies may have limited history for social audience metrics, such as follower counts.
If you have additional questions, contact Rival IQ Support.