Intro to Quid Compete
Quid Compete helps you maximize your social media impact and win out over your competitors with custom insights, competitive benchmarking, and a full suite of metrics. Quid Compete integrates with Quid Monitor in companion mode so you can easily access your existing Quid Monitor listening metrics for brand health, competitive research, and industry trends.
After your organization licenses Quid Compete, users can connect to any public topic in your Quid Monitor account and optionally apply any public Quid Monitor theme. With Quid Compete, instant and saved searches also have access to all data in your organization’s single-client data pool, such as Facebook, Instagram, and other types of data downloaded through Quid Monitor topics.
📝 NOTES:
If you have licensed Quid Compete and do not see the Quid Monitor Topics option on the left navigation bar, contact your Quid Account Manager or Quid Support.
Quid Compete trial accounts do not include the Quid Monitor Topics option.
Connecting to Quid Monitor Topics
In companion mode, you connect to Quid Monitor topics in a Quid Compete landscape. This enables you to easily apply any theme to regularly accessed Quid Monitor topics and save the combinations for future research.
📝 NOTE: All Quid Monitor data, such as topics, themes, search results, and metric values, is cached for 1 hour before you can access it in Quid Compete.
To connect a topic:
1. Select the landscape in which you want to connect Quid Monitor topics.
2. On the left navigation bar, navigate to Social Listening > Quid Monitor Topics.
3. Click Connect Topic at the top right.
4. Select a topic. The list includes all topics in your Quid Monitor account whose Sharing option is set to Shared: All Users in your Quid Monitor Account. Note that you cannot select topics whose Sharing option is set to Shared: All Analysts in your Quid Monitor Account.
📝 NOTE: Topic names shown in light grey indicate standby topics that cannot be selected. To bring a topic out of standby, open the topic in Quid Monitor and click Load Topic for Analysis at the top.
5. (Optional) Select a theme. The list includes all themes in your Quid Monitor account whose Sharing option is set to Public.
📝 NOTE: There is a 1 hour delay between the time a new theme is created in Quid Monitor and it appears in the Theme list in Quid Compete.
6. Click Save.
Viewing Results
After Quid Compete connects the topic, you can view high-level metrics.
To analyze a topic:
1. Click a topic to go to the analysis view.
2. From here, you can:
Click terms to understand more.
Toggle between list and word cloud views.
Dive into conversations, participants, mentioned brands, and more.
Search within results, limit by source or sentiment, and export widgets.
Having trouble connecting a topic?
If you are experiencing issues when connecting a topic, check the following in Quid Monitor:
Is the topic's Sharing option set to Shared: All Users in Your Quid Monitor Account and not Shared: All Analysts in Your Quid Monitor Account?
Is the topic active (not in standby)? Standby topics appear in light grey and are not selectable. Go to Quid Monitor and activate the topic.
If you don't see the topics or themes that you expect, has it been at least 1 hour since the topic/theme has been created or updated in Quid Monitor?
Watch a Demo
Watch this brief 3-minute video on how to connect a topic in Quid Compete: